Return Policy

The LED Light Up Shoe Store

Consumer Notice

REFUNDS

The items in this store are novelty items and gadgets. There is no implied assurance of durability or safety. The store will only exchange items that are in saleable condition. If there seems to be a factory fault we will consider a refund after consulting with the manufacturer. Defects due to the passing of time and normal wear and tear cannot be entertained. For an exchange or refund items returned must be in new condition, unworn and unwashed. Shoelaces, hats and gloves and sale collection items are FINAL SALE and cannot be returned. Promotional discounted items may NOT be returned.

To receive a refund or make an exchange: Must be returned within 24 hours of purchase and must be in new condition, unworn and unwashed.

EXCHANGES

You can exchange for a bigger or smaller size or a different style provided the item is in new condition, unworn and unwashed. We like to make exchanges as easy and fast as possible. Please give us a call at 0764318030 and let us know what item(s) you would like and we will pull it for you. This will also ensure that the item(s) you are wanting does not sell out. We will only hold exchange items for 1 business days.

 

RETURNS

WANT TO RETURN AN ITEM? Ok, no problem. Here’s how: All items returned must be in new condition, unworn and unwashed.

Shoelaces, hats and gloves and sale collection items are FINAL SALE and cannot be returned. Promotional discounted items may NOT be returned.

The LED Light Up Shoe Store reserves the right to change these conditions.

W/A:0764318030

W/A Kenilworth Centre:0645069235

www.globalfamilyproducts.co.za

info@globalfamilyproducts.co.za

In compliance with the Consumer Protection Act.

 

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